ASU Voices

ASU Connections Student Experience

ASU is committed to providing exemplary service to our students, their families, and the Arizona State University community to promote student success and pride in being a Sun Devil.

When students were asked where they want to see improvements, they identified their top priorities of service quality, communication, and online resources. While there are a number of initiatives working toward accomplishing this, Salesforce as the student relationship management system addresses all three of these areas of concern for students.

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Academic Advising at the W. P. Carey School of Business

Melissa Phelan, Director of Academic Services for ASU’s W. P. Carey School of Business, and members of her team talk about the importance of advising, the unique experience they offer to students, and the excellent and comprehensive service level they provide through an advising application that was developed within W. P. Carey.

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Student Finances

Staff members from Financial Aid and Scholarship Services and Student Business Services explain how student finances are handled at ASU.

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ASU Libaries

Jennifer Duvernay with ASU Libraries explains how they employ a multi-layered approach to gathering data and information on evolving student needs. They used information gathered from a variety of channels to make improvements to Library spaces and services.

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Student Success

Staff from University Academic Success Programs share how their team motivates and helps students thrive at ASU.

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FERPA

Jennifer Glawson with University Registrar Services explains how parents or guardians can get legal access to student accounts here at Arizona State University.

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