Sun Devil Service Standard and Principles

Arizona State University is committed to providing exemplary service to our customers to promote student success and pride in being a Sun Devil. For this reason, the university is introducing the Sun Devil Service Standard and Principles to define service excellence at ASU. [More]

Student Service Center Enhancements


Comparing Improvement Methods

In my last two blogs, I have provided an overview of the Lean improvement methodology.  This blog will wrap up the discussion by looking at some other methods of improving operations and comparing them to each other.

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